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This Privacy Policy applies to the website (the “Site”) and generally to the use of your

personal information by as customer. From time to time, will update

this Privacy Policy. We would like to ask you to periodically review this document to keep aware of any

relevant changes.

The Privacy Police does not apply to other third-party website that are not operated by

and that you may reach through links on this Site. If you access other third-party sites using the links

founded on our Site, the operators of these sites may collect personal information from you which will be

used by them in accordance with their privacy policy, which will differ from ours. Processing of personal

information you share with or provide to third-parties is not covered by this Privacy Policy. We recommend

that you read such third-parties’ privacy policies before sharing information with them.


If you browse this Site, send us your contacts or participate in other initiatives or activities (whether online

and offline) that we may offer or operated from time to time, we collect, process and use your personal

information (“Personal Data”) for the respective purposes. The information we collect, process and use to

contact with you & discuss your needs.


We or our service providers process your Information either on computer systems on our premises or on

computer systems of our service providers. We will ensure that your Information is treated securely and in

accordance with this Privacy Policy and applicable data protection law.

We have implemented security policies, rules and technical measures to protect the Information that we

have under our control from unauthorized access, improper use or disclosure, unauthorized modification

and unlawful destruction or accidental loss. Where you have chosen a password that enables you to

access certain parts of our Site, you are responsible for keeping this password confidential. We ask you

not to share a password with anyone.

Unfortunately, the transmission of Information via the Internet is not completely secure. Although we do our

best to protect your Information, we cannot guarantee the security of your Information during transmission

to our Site and any transmission is at your own risk. Once we have received your Information, we will use

strict procedures and security features to try to prevent unauthorized access.

We ensure that your Information will not be disclosed to regulators or authorities except where required by

law or other regulation.


We may disclose your Information to third parties

- If we are required to disclose or share your Personal Information in order to comply with any legal

obligations, or for the purpose of protecting the rights, property or safety of our business activity, our

customers, or others; and

- For the development of our activity it will recurrent that the contracted partner: Concept Software, Host,

ResDiary and CRM have access to or can store personal data for the purpose of managing reservations

and sending communication regarding purchased services.


We will process and use your Personal Data only and as long as it is required to use it for the purpose for

which we collect or receive it. If we are required by law to retain this Personal Data for a longer period of

time, we will block the information and only process and use it for the purposes of such retention. After the

applicable statutory retention period has lapsed, the affected Personal Data will be deleted.


We do not knowingly collect information from children under 18 years old of age.


At any moment, you may request for:

- Access to the information we hold on you;

- Rectification of the information if the data we hold is inaccurate or incomplete;

- Deleting or limiting the processing of your personal data;

- If the processing of your data is relying on your consent, and if processes automatically, you have the

right to portability of the personal data previously provided, in a structured, commonly used and in a

computer readable form to another service provider.

Your requests will be handled according to the full extent of your rights, you may be asked to provide proof

of your identity when requesting access to your personal data in order to ensure that the information is

provided to the rightful owner.

Right of rectification

The holder of the personal data has the right to obtain from without undue delay the

rectification of inaccurate or incomplete data concerning him.

Right to erase data (“right to be forgotten”)

The holder of personal data has the right to obtain from the deletion of their data, without

undue delay, is obliged to delete personal data without undue delay, where it applies, in

particular to one of the following reasons:

1. Personal data is longer necessary for the purpose for which it was collected or processed;

2. The consent holder has withdrawn his consent for the processing of data (in cases where treatment is

based on consent) and there is no other basis for such treatment;

3. The holder opposes the treatment and there are no prevailing legitimate interests justifying the


Right to limit treatment

The holder of personal data has the right to obtain from the limitation of the treatment if

one of the following applies in particular:

1. To Contest the accuracy of the personal data, during a period that allows to verify its


2. The processing of data is lawful and the data owner opposes the erasure of personal data and requests,

on the other hand, the limitation of its use;

3. no longer needs personal data for treatment purposes, but these data are required by

the holder for the purposes of declaration, exercise or defense of a right in a judicial process;

4. If he opposes the processing until it is established that the legitimate grounds of the controller prevail

over those of the data holder.

Right of data portability

If the processing depends on the consent of the data holder and such consent has been provided by

automated means, the data holder has the right to receive the personal data concerning him and which he

has provided to in a structured, easily readable format.

Right of opposition

In cases where the processing of data is carried out for the purpose of the legitimate interests pursued by; or the processing of data is done for the purposes of direct marketing or definition of

profiles, the data holder can still, at any time, oppose the treatment of the holder’s personal data.


If consent is legally required for the processing of personal data, the data holder has the right to withdraw

consent at any time, although that right does not compromise the lawfulness of the treatment made on the

basis of the prior consent given or the subsequent processing of the same data, based on another legal

basis, such as compliance with the contract or legal obligation to which is subject.

If you wish to withdraw your consent, you can contact us at


Any changes that we make to our Privacy Policy will be detailed on the Site.


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